Privacy Policy

Introduction

Wise Guys Old School Barber Shop ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit our website or interact with us online.

Information We Collect

We may collect the following types of information:

• Contact information — such as your name, phone number, or email address, if you choose to provide it when contacting us or booking an appointment.
• Usage data — anonymous information about how you interact with our website, including pages visited, time spent, and device/browser type. This is collected only with your consent via analytics tools.
• Cookie data — small text files stored on your device to remember your preferences and consent choices. See our Cookie Policy for details.

How We Use Your Information

We use the information we collect to:

• Provide and improve our barbershop services
• Respond to your inquiries and communicate with you
• Process appointments and bookings through Booksy
• Understand how visitors use our website (only with analytics consent)
• Measure the effectiveness of our advertising (only with marketing consent)
• Maintain the security and functionality of our website

Third-Party Services

We use trusted third-party services to operate our business and website. These services may process your data under their own privacy policies:

• Booksy — for online appointment booking. When you book through Booksy, your information is handled according to Booksy's Privacy Policy.
• Hotjar — for anonymous website analytics and heatmaps, loaded only after you accept analytics cookies.
• Meta (Facebook/Instagram) — for advertising measurement via Meta Pixel, loaded only after you accept marketing cookies.
• Google — for Maps integration and review data.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share data only with service providers who help us operate our website and business (such as hosting and analytics), and only under strict confidentiality agreements. We may also disclose information if required by law or to protect our rights and safety.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Analytics and marketing data collected via cookies is retained according to the policies of the respective third-party providers (typically 30 days to 2 years).

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal information we hold about you.
• Correction — request that we correct inaccurate or incomplete information.
• Deletion — request that we delete your personal information, subject to legal exceptions.
• Withdraw consent — change your cookie preferences at any time by clearing your browser cookies or adjusting your browser settings.

To exercise any of these rights, please contact us using the information below.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us: